Now in its 20th year as a Carrier Transicold dealer, Southern States Utility serves most of Mississippi from its operation near Jackson. Rebuilt in 2008 after a tornado destroyed its original facility, the dealership was expanded in 2015 and now includes six drive-through service bays dedicated to refrigeration system installation and service.
Southern States Utility Trailer Sales Inc of Richland MS was named Carrier Transicold’s 2015 North America Dealer of the Year, and Transclima de Centroamérica SA of San Jose, Costa Rica, was named 2015 Latin America Dealer of the Year at the recent annual meeting of Carrier Transicold’s Americas Truck/Trailer/Rail dealers.
Southern States Utility also received a NextLevel2 Platinum award, which is a prerequisite for achieving Dealer of the Year. The NextLevel2 Platinum award recognizes achievements in customer satisfaction, business investment, service proficiency, sales performance, and growth.
Latin America Dealer of the Year, Transclima de Centroamérica, achieved the recognition just as it commemorates its silver anniversary as a Carrier Transicold dealer, having joined the network in 1991. Transclima de Centroamérica also received a NextLevel2 Perfect Score award, which recognizes the top scores in key business areas.
In addition to dealers of the year, W & B Service Company of Duncanville TX received Carrier Transicold’s Extra Mile award in recognition of outstanding customer service, while its parts manager, Gary Safcsak, was recognized as Dealer Parts Manager of the Year. Individual awards were also presented to Jim Casey of Carrier Transicold South, in St Rose LA, who was named Dealer Sales Manager of the Year; and John Schoonveld of Reefer Service in Hudsonville MI, who was named Dealer Service Manager of the Year.
The annual dealer meeting was attended by Carrier Transicold employees and dealer representatives from the United States, Canada, Mexico, the Dominican Republic, Guatemala, Honduras, Nicaragua, Costa Rica, and Venezuela. To learn more about Carrier Transicold products, services, and dealer network, access www.transicold.carrier.com.